My company is not based in the Netherlands – why am I being charged VAT?

If you’ve just created a new organization account, you may notice that VAT is still shown in your shopping cart summary.

If your company is not based in the Netherlands, you can remove the VAT from your summary by following these steps:

1. Go to your shopping cart.

2. Press F5 or manually refresh the page.

3. Check if the VAT has disappeared.

4. Complete your payment.

If the VAT still appears in your shopping cart summary after following these steps, please contact us for assistance.